Help Centre

Product & Delivery Questions

• What are your delivery timescales and options?
• I have a question about a specific product.
• Can I get delivery on a specific date?
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Checkout & Payment

• What are the payment options?
• Can I pay or order over the phone?
• How do I arrange delivery to multiple addresses?
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Order Questions & Issues

• What is the status of my order? Can I track it?
• How do I get help with my order?
• I want to update my order.
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Food Explorers Club Membership

• How do I stop the renewal of my membership?
• How do I cancel my Food Explorers Club membership?
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Product Subscriptions (Subscribe & Save)

• How can I change my subscription?
• How do I cancel my subscription?
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Your Account

• What is this charge? I have a payment I don't recognise.
• How do I unsubscribe from marketing emails?
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